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Los estilistas y barberos independientes pierden ingresos cada semana por cancelaciones de último momento y citas a las que nadie llega. Cuando un cliente cancela la misma mañana, esa silla casi siempre queda vacía, y andar persiguiendo a la gente por un depósito se siente incómodo y poco profesional.
Chairful agrega un pequeño depósito reembolsable al reservar y mantiene una lista de espera para cada estilista. Cuando alguien cancela, el espacio libre se ofrece a la lista de espera de forma automática por mensaje de texto, así la silla se llena sin que el estilista tenga que mover un dedo.
Estilistas y barberos independientes que rentan una silla o manejan su propio estudio pequeño, gestionan sus propias reservas y sienten cada espacio vacío en su propio bolsillo.
3 respaldadas, 2 cuestionadas de 5
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Worried a deposit step would annoy her regulars who book in two taps today. Said she would try it for new clients only and see how it goes.
Newer to going independent. Loses slots she cannot easily refill. Liked the waitlist idea a lot but wasn't sure she has enough of a client base yet to fill one.
Already uses Booksy and likes it. Said he would only switch or add something if it clearly filled slots Booksy leaves empty. Skeptical of paying for another tool.
Said the worst part is the awkward chasing after a cancellation. If the app just quietly handled the deposit and the waitlist she would feel more professional, not less.
Open to deposits for new clients but said his regulars would be insulted if he asked them to pay up front. Wants control over who gets asked.
Books everything herself over text. Said a cut of every booking would feel like a tax on her regulars, who are most of her income. A flat fee she can predict is fine.
Weekends are the problem. When someone bails Friday night he posts in his close friends story hoping someone grabs it. Loved the idea of a waitlist doing that for him.
Rents a chair four days a week. Two or three no-shows most weeks, almost always her newer clients. Said an empty chair on a Saturday is the one that really stings.
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